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Reliable Tools Inc. accepts all major
credit cards: Visa, Master Card, American Express, Discover.
Money orders, cashier checks of more
than $ 1,000.00 US Dollars must be mailed, via FedEx Priority
Overnight, UPS Next Day Air or UPS Overnight Certified
Mail. Please e-mail
customerservice@reliabletools.com or fax us at (626)813-7734
your tracking number for tracking your payment.
Money orders and Cashier Checks are
to be made out and sent to:
RELIABLE TOOL, INC.
ATTN: PAYMENT DEPT.
16214 ARROW HWY.
IRWINDALE, CA. 91706.
You can also use PayPal, and Bank to Bank Wire Transfer as
payment of goods purchased in our auctions. Direct deposit is a
preferred method for purchases totaling over $ 3,000.00, (to
avoid unnecessary fees and charges for either party and prompt
payment). For instructions on direct deposits, please contact
the payment department toll free 877-481-8591.
PayPal payments can be sent to
customerservice@reliabletools.com.
All buyers will receive a winning notification email within 24
hrs after auction ends (if for some reason you do not receive
this email please let us know). Auctions ending on Saturday
will receive email notification on the following Monday.
We have adopted these "New Policy and
Terms" due to an excess of non-paying winning bidders.
All purchases under $ 100.00 are
expected to be paid within three days of end of auction.
Multiple and single winning bids, totaling between $100.00 to
$ 999.00 will need to be paid within two days of end of
auction, and we ask that you have your finances in order
before end of auction. Multiple and single winning bids over $
1,000.00 need to be paid by the next business day.
Please have all your finances in
order by end of auction.
Buyers may call us with credit card information
at our toll free number 1-877-481-8591, press 1 for our Auctions
Department.

California tax applies to all state residents unless we receive proof of a resale number.

eBay charges Reliable Tool a service fee for each item we list.
If a customer cannot or does not pay for an eBay purchase in
the specified amount of time, RT will file a non-paying bidder
alert with eBay. RT will hold the non-paying bidder responsible for the eBay fees and commission incurred by us. In order to protect our business with paying
customers, we will leave negative feedback for non-paying bidders.
Thank you for considering Reliable
Tools Inc. we appreciate you business and look forward to
offering you great deals on many items in the future.

Reliable Tool offers a money-back
guarantee within 15 days of purchase on all eBay auction items
with the exception of items that are listed in the "As Is" or
"As Shown" condition. These items do not carry our warrantee.
Our normal Return Policy does not apply to international
shipments except for Canada.
International bidders are
encouraged to personally inspect or have a
representative inspect the merchandise.

The following is the policy of Reliable Tool Inc. pertaining to additional
costs that will be incurred due to delayed pickup or shipment of purchased goods. We regret that this
policy must be put in place. It is required due to limited storage available at our facility Reliable Tool’s
policy is that any items that have been paid for but have not been picked up or shipped within
fourteen one (14) days of the sale date, will be charged daily storage fees as follows:
The fee for small hand held items that are less than twenty pounds will be charged at a rate of
ten dollars per day.
The fees for larger items (more than 20 pounds) will be charged at a rate of
twenty dollars per day.
The buyer will forfeit the item and any payments made when the fees reach either the sale price of the item or a
time period of 90 days from the sale of the item, whichever comes first. No money will be returned for forfeited
items. Items are subject to re-listing immediately upon forfeiture. For items that have incurred storage fees,
electronic payment of the fees due or cash will be required for the item to be shipped or released for pickup.
If you have reason for a delayed pickup, please contact us in advance to get an estimate of the total additional cost.
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